Shipping Policy

Shipping Policy:

We only ship hatching eggs in the state of Texas and take great pride in carefully preparing and shipping your orders to ensure they arrive in the best possible condition. No shipping of live birds. All other products shipped in the USA. Please read our shipping policy below before placing your order.

 

Order Processing:
All orders are processed in the order they are received. We ship fertile eggs Monday through Wednesday to avoid weekend delays. No Live birds are only shipped local pick only

 

Shipping Method:
We use USPS Priority Mail and Mail for most shipments. Tracking information will be provided once your order has shipped. Shipping times are estimates and not guaranteed by USPS or Shady Hollow Quail

 

Fertile Eggs Shipping:
Fertile eggs are carefully packaged to reduce the risk of damage during transit. However, we cannot guarantee hatch rates due to variables outside our control such as handling during shipping and incubation conditions.

 

Damaged or Broken Items:
We do not offer refunds only replacements for eggs damaged during shipping if your send pictures of the shipping label with damaged box and pictures of the damaged eggs email to shadyhollowquail@yahoo.com. We will not ship when freezing temperature or triple digits temperatures are forecasted for Texas.